Shipping policy
1. Order Processing Time
All orders are processed within [1–3] business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
All orders are processed within [1–3] business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
2. Shipping Rates and Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Shipping charges for your order will be calculated and displayed at checkout.
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Domestic Shipping (Singapore Only):
- Free Standard Shipping with our own Fleet
3. In-Store Pickup
Local pickup is available at 81 Kaki Bukit Avenue 1 from 9am to 6pm Monday to Saturday.
4. International Shipping
We do not international shipping.
We do not international shipping.
5. How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. If you haven’t received your order within 3 days of receiving your shipping confirmation email, please contact us at hello@homeshake.com.sg with your name and order number.
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. If you haven’t received your order within 3 days of receiving your shipping confirmation email, please contact us at hello@homeshake.com.sg with your name and order number.